Think you could improve IBM software? You can. Here's how.
The customer requirements process for most companies is very simple. You carefully submit your idea to your friendly company rep, who then puts it in an internal system known as a black hole. You then sit back with your telescope and cross your figures.
Well, not any more. As with many IBM software products, CICS and WebSphere now use a considerably more open and transparent requirements system called “Request for Enhancements” – or IBM RFE.
Built on WebSphere, Rational and DB2 technology (of course), you can now directly create new requirements, and view, comment and vote on other requirements. This system allows you to directly interact with the decision makers in the lab that will either accept or reject your ideas.
This session will give an end-to-end demo this new system - including a behind the scenes look at the back-end that you don't normally see. Plus, it will give you a number of hints and tips on the best ways to actually get your submitted requirements implemented.
So next time you read an announcement letter you can highlight your implemented ideas, stick it on your fridge, and brag to all your friends that you did that!